FAQ

Our registered office is in London (2nd Floor, College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom). We work with clients across the UK, Europe, the Middle East and worldwide, fully remotely when needed.

Our team works in English; we also build multilingual websites and apps, including right-to-left languages such as Arabic and Persian.

Message us on Telegram (+447931926079), call or text +44 7988 968841, email info@zonansystem.com or use the contact form — we reply within one business day.

Every project is different. After a free consultation we send a clear proposal with scope, timeline and a fixed price or a monthly retainer.

Yes. Every project includes a warranty period, and ongoing support plans cover monitoring, updates, backups and small changes.

Yes. We work under a written agreement with Zonan System Ltd (company no. 16418093, England and Wales) and are happy to sign your NDA.

By the number of user roles, features, integrations and the level of design. We break the work into milestones so you always know what you pay for.

A focused MVP typically takes 6–12 weeks; larger platforms are delivered in phases with a working version every few weeks.

You do. The source code, database and documentation are handed over on final payment, and your data is never shared.

Mainly ASP.NET Core, Angular, PostgreSQL and Docker, plus leading AI models — mature, secure and well-supported technologies.

Yes. Our web apps are responsive and installable; native or cross-platform mobile apps are available when needed.

Secure authentication, encrypted connections, role-based access, audit logs, rate limiting, regular updates and daily backups.

Answer customers 24/7, qualify leads, book appointments, summarise documents and calls, and update your CRM or other systems automatically.

Yes. Our assistants understand and reply in English and many other languages, using your own content and tone of voice.

Yes. Agents only access what they need, every action is logged, sensitive steps require human approval and private hosting options are available.

With a short discovery workshop: we choose one high-value process, build a pilot within weeks and measure the results before scaling.

Products are bought once (for example a licence or a service package). Subscriptions are monthly, quarterly or annual plans that include hosting, updates and support.

Prices are in US dollars and paid in cryptocurrency: through our secure payment page (USDT, BTC, ETH, LTC and 100+ coins) or by a direct transfer to our wallet with the transaction hash.

Payments through the payment page are confirmed automatically once the blockchain confirms them — usually within minutes. Direct wallet transfers are checked by our team, normally within a few hours.

Use exactly the network shown next to the wallet address (for example TRC20). Coins sent on a different network may be lost.

Most subscriptions include a 14-day free trial; you only pay when you decide to continue.

In your account: orders, invoices, subscriptions, licence keys and downloads are all there, and you also receive an SMS.

Yes. Every paid order has an invoice in your account; add your company and VAT numbers at checkout to show them on the invoice.

You can upgrade at any time. If something is not right, contact us within 14 days of your first payment and we will make it right or refund you.

Your data is kept for 30 days so you can renew or export it; after that it is securely deleted.

Send us the transaction hash by Telegram (+447931926079) or a ticket in your account and we will settle the order.